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Pit Crew Products
Earning Your Customers' Loyalty
One of the biggest questions automotive service and repair businesses face on a daily basis is: "How can we earn our customers' loyalty?"
Of course, everything starts by providing excellent service and work on your customers' vehicles. But this is only the beginning. Customers can find good work from other automotive service and repair providers out there. So, how does your business stand apart from the rest?
The real question is: Why should your customers return to you?
Pit Crew has thoroughly examined this question, and through years of experience in working with our automotive service and repair clients, have come up with a line of proactive marketing products that achieves every shop's biggest goal: earning customers' loyalty and continuing repeat business.
All of Pit Crew's proactive marketing products are designed to achieve this goal.
Proactive Marketing Products
The following is a list of our current proactive marketing products. Simply click on the More info link to view that product's page for further details.
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CustomerLink
CustomerLink is an innovative Customer Relationship Management (CRM) communication and marketing system. CustomerLink automatically sends out various types of reminders and communication pieces to your customers on your behalf. Greatly increase your car count, retain your customer base, and generate greater profits without having to invest your time and effort.
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Pit Crew CSI
A proper follow-up tool is the key to retaining customers. Pit Crew CSI provides telephone follow-up services specifically for automotive businesses. These surveys are designed to help you monitor and track CSI, obtain valuable research information with detailed monthly reports, as well as monitor and analyze your service advisors' and technicians' performance.
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Pit Crew Marketing Rewards Card
A question many businesses face is how to generate repeat customers. Pit Crew provides the solution through Pit Crew Marketing Rewards Card - a highly successful Loyalty Rewards program. With this Loyalty Card program, not only do your customers earn rewards (that you set), the card also has an added value of your nationwide warranty information and 24-hour roadside assistance.
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AutoNetTV
AutoNetTV is the first and only TV network specifically created and targeted for customers in automotive service and repair waiting rooms. AutoNetTV contains specialized programming that is updated monthly to not only entertain your customers as they wait, but also to educate them on various automotive services. AutoNetTV has been proven to increase sales!
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On-Hold Concepts
Throughout the course of a business day, there may be times when a customer is put on hold during a telephone call. Many automotive service and repair businesses miss out on this prime opportunity to advertise to their customers. Pit Crew provides the solution through On-Hold Concepts. No matter what the reason is for having your customer on hold, you most likely will have their riveted attention as they wait for you to return them. This is a great time to further your branding and marketing strategies!
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ERG
How can you and your employees save money? The Tool Reimbursement Benefit program by ERG provides the answer. This tool reimbursement benefit program is a highly successful, proven solution that enables financial stability and business growth, while increasing your employees' morale.
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Are you ready to take your business beyond the next level?
Click here to fill out our Request Information form and one of our associates will contact you for a complimentary analysis of your automotive service and repair business.
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Other Products and Solutions
In addition to our other proactive marketing solutions and products, the following is a list of other services Pit Crew can provide for your automotive service and repair business. Simply click on the More info link for further details on that product or service.
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Website Hosting
Looking for affordable website hosting solutions? Pit Crew has partnered with Adhost to provide a range of hosting packages. This partnership allows us to satisfy our clients' website hosting needs while saving them money.
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